This translation is provided for convenience. If it differs from the French version, the French version prevails, without prejudice to your statutory rights as a consumer.

Refunds

Effective 3 October 2026.

If tabello is not right for you, you can get a refund within 14 days of a payment, without having to give a reason.

What can be refunded

• A subscription, monthly or yearly: the payment for the first period as well as for a renewal, within the 14 days that follow it. The subscription is then cancelled, and the team returns to the free plan without losing its content.
• A pack of AI credits, within 14 days of purchase, as long as none of it has been used. When you buy it, you expressly agree that using a first credit ends your right of withdrawal for that pack.

After 14 days, a payment is no longer refunded. You can always cancel your subscription: it runs until the end of the period you have paid for and does not renew.

How to request it

Our payments are processed by our reseller, Paddle.com, which issues refunds. There are two ways to request one:

• from the link in Paddle’s receipt email, or on paddle.net;
• by writing to us at contact@tabello.app, giving the address used to pay. We will pass your request on to Paddle.

The refund is paid to the payment method used, usually within 5 to 10 working days depending on your bank.